StatisticsReview of Sound Cleaning Resources
We believe that outstanding customer service is the only way to build an enduring and successful company. With thousands of satisfied customers, we take pride in
our high level of service, and hope you take comfort in it when choosing to work with us.

…what recent customers are saying

“The Marmoleum floor looks amazing….I didn’t believe it would really make a difference, but it looks brand new.”
Sonya, C., Home Owner, Seattle, WA

“You guys are beyond awesome! Thanks you for being so helpful, willing to work within a very short time frame and especially for the great floor waxing results.”
Denise, W., Director of Support Services, Bellevue, WA

“The couple who cleaned the suites were so nice and obviously take pride in the work they do.  They did a great job for us. Please pass along my thank you.”
Linda C., Office Manager, Seattle, WA

“Bill did an amazing job with the marble floor that was well worn. The end result was better than I expected. The technician took the time to explain to me the process and how to manage my floor in the future.
Carl N., Homeowner, Maple Valley, WA

“I was incredibly impressed with the level of customer service and professionalism! It was so nice
to work with such an excellent company; I was really pleased with how quickly you responded to
our service request! I have in fact recommended you to the other locations. I feel confident that a
number of our locations will be switching to you very shortly! “

Kristamarie, Manager, Seattle, WA

“I just wanted to say THANK YOU for keeping up this month and especially this past week with all of
my phone calls and emails! It’s been busy with all of the holiday events and the crazy weather! I am
always happy and relieved that you are always accommodating to last minute requests and that we
are able to come in after a big event and have it be perfectly clean.”

Brianna, Office Administator/Sales, Issaquah, WA

“Floors look amazing – kudos to Bill, he did a great job.”
Aubrae, Manager, Cafe, Seattle, WA

“The office looks great! Please pass on our thanks to the cleaning crew.”
Sue, Office Manager, Seattle, WA

“Matt, the crew did a great job on the clean this week. They really made the place shine for our
customers! Please let them know that their extra work was greatly appreciated.”

Lori, Manager, Redmond, WA

“The person you sent out to power wash our driveway was very courteous, professional, and did a
perfect job, thank you.”

Jeannette, Homeowner, Seattle, WA

“I wanted you to know that the cleaning people did a very nice job this weekend!”
Peggy, Office Manager, Seattle, WA

“Thank you, the floors look beautiful.”
Karin, Homeowner, Seattle, WA

“Kudos to our cleaning crew. The carpets are clean. All of my past weeks coffee cups were disposed of. Awesome!”
Terry, Gaming Company, Redmond, WA

“Just wanted to let you know that the carpets look fantastic. Thank you!!”
Lindsey, Cost Engineer, Redmond, WA

“Thanks for such a wonderful job and we will have more work for you.”
Sue, Regional Property Manager, Bellevue, WA

“Thanks so much for being able to respond to the time frame we had to get the floors done
yesterday. Bill called me late in the day when he was almost finished and said that the floors looked
better than any he had done previously. When I arrived around noon today, I was greeted by some
pretty awesome looking hardwood floors. The company who is doing our staging was oohing and
ahing about the floors all day and you will likely be hearing from them on some future jobs on Queen
Anne and surrounding areas for clients who need the same kinds of cleaning and polishing that you
provided for me. Congratulations on a job well done.”

Byron, Realtor, Settle, WA

“Thank you so much for helping us prepare for and clean up after our big event!  It was a smashing
success and I understand the cleaners were here very late to ensure that the Museum looked great
for opening on Sunday afternoon. Please pass along our sincere gratitude for their hard work both
before and after the event!”

Rebecca, Development & Marketing Coordinator, Bellevue, WA

“I just wanted you to know that Gary did a fantastic job pressure washing my driveway. In this day
and age it is very hard to find reliable people to do work on your house. I’m glad I found you guys.
In the future if I need my gutters cleaned I will give you guys a call. Again, thankss for being honest
and hard-working!”

Debbie, Homeowner, Bellevue, WA

Everything looks great as far as I can see. I have never walked into this office after a cleaning crew
has been here and said ‘WOW!! until today!! Tell them thanks and we are very happy!!”

Laure, Office Manager, Renton, WA

“Doug did a very good job cleaning the air ducts last night. Pleasant to work with, worked very hard
and kept things very clean.”

Ray, Safety Director, Construction Company, Seattle, WA

“Thank you again Matt. What great customer service.”
Kathy, Homeowner, Lake Forest Park, WA

“Thanks for a great job!”
Steve, Machine Business, Kent, WA

“Thanks again for the excellent job – we’ll be sure to call again if we need cleaning services again.
You guys were a pleasure to work with and the people who came did a fantastic job (please pass that
along to them).”

Jaime, Homeowner, Seattle, WA

“We worked with an outside agency to survey our members on our Museum. The number one thing
we took away from the survey is that our members feel that the Museum is a clean place to bring
their children. They all had amazing comments regarding the cleanliness of all the aspects of the
Museum, which is a VERY uncommon comment to receive in the children’s museum world.
Thank you for all your hard work, please pass along this information to the crew as they are working
hard and it shows!”

Rebecca, Development & Marketing Coordinator, Bellevue, WA

“I just wanted to send you a note to let you know that Jerry and Jose did a great job pressure
washing my deck. It was a pleasure working with them. Bill was here today to do my kitchen floor
and looks great. He was also a pleasure to work with. You’ve got some good crews.”

Shari, Homeowner, Renton, WA

Bill did a great job! It’s nice to see a person who actually takes pride in what they do. Thanks!”
Don Facciolo, Homeowner, Sammamish, WA

“We have to thank the Sound Cleaning Team for coming to the rescue. We needed our fence
pressure washed in preparation to sell our house. Another company had failed to complete the job.
Matt and his team promised to get the job done and they did within three days of contacting him. The
job turned out to be more difficult than anyone had expected. With their resources they figured out
the best strategy and got it looking like new. We were impressed with their diligence. We’ll call them
first next time!”

Dee & David B., Homeowners, Seattle, WA

“We are pleased with the crews cleaning services and your Field Supervisor’s excellent follow-up.
The crew’s cleaning is top rate. Thank you.”

Marie, Tenant Services Coordinator, Bellevue, WA

“The office looks awesome!!!! Thank you.”
Angela, Office Manager, Redmond, WA

“The gentleman that cleaned our floors did a great job! THANK YOU!!!!”
Kim, Manager, Seattle, WA

“Charles just left my house and I wanted to leave some positive feedback with how happy I am with
the window washing. I was very pleased with the professionalism I experienced with the whole
process of going through your company. Quite an age we live in when the guy who shows up to do
your windows has a cell phone, a blackberry, and a wireless credit card device that prints out
receipts! I’ll be recommending your services to my neighbors.”

Beth, Homeowner, Seattle, WA