Sound Cleaning Resources Inc ("we," "us," or "our") is committed to protecting the privacy of our website visitors. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. Business Information

• Business Name: Sound Cleaning Resources Inc
• Location: Issaquah, WA, USA
• Contact Information: info@soundclean.com, (425) 451-3337

2. Information We Collect

We collect two types of information from visitors:

• Personal Information: This includes details provided via website forms, such as:
• Name
• Email address
• Phone number
• Address
• Non-Personal Information: This includes information automatically collected, such as:
• IP address
• Browser type
• Geographical location

3. How We Collect Information

• Forms: Personal information is gathered through website forms when visitors fill out requests for services or contact us.
• Third-Party Tools: We use third-party services, including Google Analytics, Google Tag Manager, Bing Ads UET Tag, and Meta ads tag, to collect non-personal information for performance and advertising measurement.

4. How We Use Your Information

• Personal Information: We use this data to provide customized estimates and respond to inquiries.
• Non-Personal Information: We use this information to analyze website performance and measure the effectiveness of our advertising and SEO efforts.

5. Sharing Information

We do not share any personal or non-personal data with third parties.

6. Data Security

We take data security seriously. All personal information is stored in our CRM software (Zoho CRM), which has built-in protections such as multi-factor authentication. Information submitted through web forms is encrypted to ensure its security.

7. User Rights

• Data Deletion: If you wish to delete your personal information, you can contact us at info@soundclean.com, and we will process your request.
• Opt-Out: Users can opt out of marketing communications by following the instructions in our emails or contacting us directly.

8. Cookies

We do not use cookies to collect any data from visitors.

9. Policy Updates

We may update this Privacy Policy from time to time. If any changes are made, we will notify you by email. Updates are generally made at most once per year.

10. Children’s Privacy

We do not knowingly collect any personal data from minors (individuals under the age of 18). If we become aware that we have inadvertently received such data, we will take steps to delete it immediately.

11. Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please contact us at info@soundclean.com or (425) 451-3337.